Building strong foundations to support continuous growth.
Strategy
Detailed omnichannel campaign strategy (lead capture, email, SMS, onsite, in app, social) with constant testing to better understand customer behavior.
Services and Offerings
Implementation
Email and SMS campaign execution – from copy to design to build – with personalized content and advanced segmentation.
Optimization
Flow optimization – from adding net new key flows to updating existing flows.
Reporting
Ongoing analysis of existing programs and detailed reporting to help drive future strategy.
Conversion Rate Optimization
Enhancing the onsite and checkout experience to increase click to purchase conversion rate.
Tech Stack Implementation
Advising and assisting on tech stack expansion (loyalty, reviews, subscription, etc.) to drive repeat purchases and enhance customer retention.