Building strong foundations to support continuous growth.

Strategy

Detailed omnichannel campaign strategy (lead capture, email, SMS, onsite, in app, social) with constant testing to better understand customer behavior.

Services and Offerings

Implementation

Email and SMS campaign execution – from copy to design to build – with personalized content and advanced segmentation.

Optimization

Flow optimization – from adding net new key flows to updating existing flows.

Reporting

Ongoing analysis of existing programs and detailed reporting to help drive future strategy.

Conversion Rate Optimization

Enhancing the onsite and checkout experience to increase click to purchase conversion rate.

Tech Stack Implementation

Advising and assisting on tech stack expansion (loyalty, reviews, subscription, etc.) to drive repeat purchases and enhance customer retention.